Shipping & DeliveryThe online sales offers presented on the site are applicable worldwide.
Delivery means the transfer to the Customer of physical possession or control of the Product.
The Company offers the following delivery or delivery methods:
- Express delivery by DHL for orders within Europe and by the Fedex service for international orders
The Company undertakes, in accordance with the delivery deadline indicated on the Site for each of the Products, to deliver the Products within a maximum period of thirty (30) days after receipt of the order. If it is a bespoke order, the delivery can take up to 8 weeks.
Delivery times are announced in working days on the Site when ordering. These deadlines include the preparation and shipment of the order as well as the deadline provided by the carrier.
The Company undertakes to ship the Products in accordance with the deadlines announced on each Product sheet and at the level of the basket, provided that payment for the order has not been refused.
However, if one or more Products could not be delivered within the period initially announced, the Company will send an email indicating to the Customer the new delivery date.
The Products will be delivered to the address indicated by the Customer when ordering. It is therefore up to him to check that this address contains no errors. The Company cannot be held liable if the address provided by the Customer is incorrect, thus preventing or delaying delivery.
On delivery, you will be asked to sign a receipt.
No delivery will be made to a PO box.
On delivery, it is the Customer's responsibility to check that the Products delivered comply with their order and that the package is sealed and not damaged. If this is not the case, the Customer must indicate this on the delivery slip. The Customer must indicate on the delivery slip any complaint concerning the quantity or the condition of the Product.